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# Always use scan effected document when submit for web illustrative(online account verification) purpose. scan effected psd template is included with every templates
# The system is AUTOMATED and your download will be available after 1 payment confirmation (usually 15 minutes) on our website – My Account, section Download.
# send full payment to complete your order automatically. If our system do not receive full payment order will not be completed automatically
# If your order is not completed after successful payment confirmation please contact with us including your order number and account email. we typically solve any issue within 1 hour to 24 hours.
# If you send less payment accidentally, contact with us immediately to resolve your order manually, otherwise your order will be cancelled automatically .
# If you place order and your order is in “pending payment” status, please wait until payment confirmation. Order automatically complete and release download after Bitcoin network confirmation.
# If your order is in “Hold” status, that means something is wrong with your payment, we have to solve this manually. Just send us only one email including your order number and account email.
# Please download and keep your templates on your computer immediately after make purchase. Download will be expired within next 30 days after purchase date for security purpose.